Privacy Policy
Last updated: {{DATE - set on publication}}
Who we are
Sorlana is the trade name of a sole proprietorship operated by Alex in Calgary, Alberta, Canada. Contact us via the form at sorlana.ca.
What we collect
Contact / quote-request form: your name, email address, business name (optional), phone number (optional), location, and your message. The form includes a hidden anti-spam (honeypot) field that collects no human-entered data.
Analytics: if analytics are enabled, we collect aggregate, non-identifying usage data (pages visited, approximate region, device type). We do not identify individual visitors, we do not sell personal information, and we do not use advertising trackers.
Why we collect it
- To respond to your enquiry and prepare a quote.
- To deliver contracted services if you become a client.
- To understand, in aggregate, how the site is used.
Where your information goes
Form submissions are processed by a third-party form-handling service and delivered to us by email; that provider may process data on servers in the United States. The site is hosted on Cloudflare Pages, which serves content from a global network.
How long we keep it
Enquiry data is kept only as long as needed to respond. For clients, records are kept for the engagement plus applicable record-keeping periods (Canada federal: generally 6 years for CRA purposes).
Your rights
Canada federal (PIPEDA): if you are in Canada, you may access the personal information we hold about you, request corrections, and withdraw consent. Complaints may be directed to the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, contact us via the site contact form.
Children
This site is directed at business owners and is not intended for children under 16. We do not knowingly collect information from children.
Changes
We will post any changes to this policy on this page with an updated date.